How To Set Up A Contact Form In GoHighLevel

If you are using GoHighLevel, one of the first things you should set up is a simple contact form.

Not a complicated funnel.

Not a giant automation.

Just a clean form that captures the right information and sends the lead into your CRM.

Because here is the truth.

A lead that does not get captured properly is easy to lose.

And a lead that does not get followed up with quickly can disappear fast.

That is where GoHighLevel can help.

It allows you to create forms, collect lead information, trigger notifications, and start follow-up automations from one place.

Here is a simple way to set up a contact form inside GoHighLevel.

Step 1: Go To Forms

 

Log into your GoHighLevel account.

Go to your sub-account.

On the left-hand menu, click:

Sites

Then click:

Forms

Then click:

Builder

This is where you can create a new form or edit an existing one.

Step 2: Create A New Form

Click:

Create New Form

Give the form a simple name.

For example:

Website Contact Form

or

New Lead Form

Keep the name clear so you know exactly where the form is being used.

This matters later when you have multiple forms, funnels, landing pages, and workflows.

Step 3: Add The Right Fields

Do not overcomplicate the form.

For most businesses, you only need the essentials.

Use fields like:

First Name

Last Name

Email

Phone Number

Message

You can also add a field for:

City

Service Needed

Preferred Callback Time

The key is to collect enough information to follow up properly without making the form feel too long.

A simple form usually converts better than a form that asks for everything.

Step 4: Customize The Form

Once your fields are added, you can adjust the design.

You can change:

Button text

Field labels

Spacing

Colors

Form width

Confirmation message

For the button, keep it direct.

Use something like:

Submit

Request Information

Book A Call

Get Started

The button should match the purpose of the form.

If the form is for a sales lead, I would use something stronger than “Submit.”

Step 5: Set The Thank You Message

After someone fills out the form, they should see a simple confirmation message.

Example:

Thank you. We received your request and someone from our team will contact you shortly.

This lets the lead know the form worked.

It also sets the expectation that someone will follow up.

Step 6: Connect The Form To A Workflow

This is where GoHighLevel becomes more useful.

A form by itself captures the lead.

A workflow helps you follow up.

Go to:

Automation

Then:

Workflows

Create a workflow that starts when the form is submitted.

Your trigger should be something like:

Form Submitted

Then choose the correct form.

From there, you can add actions like:

Send internal notification

Send confirmation email

Send confirmation text

Create or update contact

Add opportunity to pipeline

Add tag

Assign to team member

Start follow-up sequence

This is where many businesses drop the ball.

They collect the lead, but do not have a strong follow-up process.

GoHighLevel helps solve that.

Step 7: Add The Form To Your Website Or Funnel

Once your form is ready, you can add it to a GoHighLevel funnel, landing page, or website.

You can also embed it on a WordPress website.

Inside the form settings, look for the embed code.

Copy the code.

Then paste it into the page where you want the form to appear.

If you are using WordPress, you can usually add it inside a custom HTML block or page builder section.

Step 8: Test The Form

Do not skip this step.

Before sending traffic to the page, test the form yourself.

Submit a test lead.

Then check:

Did the contact get created?

Did the notification fire?

Did the email send?

Did the text send?

Did the opportunity get created?

Did the lead go into the right pipeline?

Did the tag apply?

This is the part that saves headaches later.

A form that looks good but does not trigger the right follow-up is not useful.

Final Thoughts

Setting up a contact form in GoHighLevel is simple.

But the real power is not just the form.

The real power is what happens after someone fills it out.

That is where the follow-up system matters.

The faster you respond, the better chance you have of turning that lead into a real conversation.

And that is why I like GoHighLevel.

It gives business owners one place to capture leads, organize follow-up, build automations, and track opportunities.

If you want to try it, you can start with a free 14-day trial here:

https://www.gohighlevel.com/?fp_ref=inhometrainer95

Disclosure: I may earn a commission if you sign up for GoHighLevel through my link. I only recommend tools I use or believe can help business owners.